A Holiday Gift for the Third Most Popular Pet in America
November 28, 2008
A recent press release from PETCO is cause for celebration as the company announces it will end the sale of rabbits by early 2009 in favor of an all adoption approach. The end of rabbit sales for this company has been a long time coming and can’t get here soon enough.
Rabbits are the third most popular pets in the US and (as would logically follow) the third most ‘popular’ pet to wind up in a shelter. Rabbits offered for sale are often intact leading to accidental births. Even responsible pet owners seeking to sterilize their pets face roadblocks as it can be difficult to find a veterinarian who offers spaying or neutering services for rabbits.
This is a big move for PETCO and they have our full support:
PETCO TO OFFER NEUTERED RABBITS FOR ADOPTION ONLY
National Retailer Invites Humane Societies, Rabbit Rescues to Adopt through its Stores
SAN DIEGO (Nov. 17, 2008): PETCO is reaching out to animal-welfare agencies and local rescue groups in an effort to greatly increase the number of rabbits that find forever homes by offering adoptions at its stores nationwide, the company announced today.
PETCO works with rabbit groups in several areas to provide in-store rabbit adoptions, and now wants to expand that effort. In recent years, about a third of the company’s nearly 950 stores have offered neutered rabbits for sale. PETCO expects to phase out the sale of rabbits in favor of adoptions by early 2009.
“Moving to an all-adoption approach with rabbits is the right thing to do. We believe it’s good for the animals, good for our business and is consistent with our Think Adoption First philosophy in which we encourage prospective pet parents to consider adopting an animal rather than purchasing one,” PETCO CEO Jim Myers said. “Rabbits are great companion animals, and we believe PETCO can play a pivotal role in partnering with animal-welfare groups to connect responsible pet parents with happy, healthy neutered rabbits through in-store adoptions nationwide.”
PETCO already has strong relationships with about 70 rabbit adoption groups – including the Minnesota Companion Rabbit Society, the Oregon Humane Society, the Animal Rescue League of Boston, San Diego House Rabbit Society and the Escondido, Calif., Humane Society as well as other groups across the nation. The company is also communicating with the national House Rabbit Society to build additional relationships with local chapters and affiliates.
Marcie Whichard, PETCO vice president of animal care, education and compliance, said rabbits are the third most popular companion animals after dogs and cats. “We’re thrilled with the success of our relationship with our current rabbit group partners in providing forever homes for more and more rabbits. We look forward to reaching out to expand our network of relationships with other groups across the country. By working together - local rescue groups, PETCO and the PETCO Foundation - we can do great things on behalf of homeless rabbits.”
The company said it will partner with local rescue groups to:
- Provide habitat housing for adoptable rabbits in stores;
- Care for adoptable rabbits as part of the company’s industry-leading animal-care procedures to feed and monitor animals housed in PETCO stores; and
- Assist with the adoption of any relinquished rabbits in need of a forever home.
PETCO Foundation Executive Director Paul Jolly expressed support for the company’s shift to offer all-adoptable rabbits.
“This is a wonderful expression of our Think Adoption First philosophy. The PETCO Foundation will do our part to help build relationships with rabbit rescue groups and find forever homes for these lovable animals,” Jolly said. “As rabbits become even more popular as pets, it’s critical that families have access to happy, healthy, neutered rabbits - and PETCO stores provide an important channel to link these great animals with responsible pet parents. I encourage the rabbit-welfare community to help with this very important work to save rabbit lives and find them forever homes.”
Facts about rabbits
- Rabbits generally live from 5 to 12 years.
- They are intelligent, social animals that can become part of the family.
- Rabbits like to be near people and make wonderful companions.
- They are playful and often form close bonds with their pet parents.
- Rabbits can be litter trained.
- They require a great deal of interaction. Daily, supervised playtime and exercise outside of their habitat is necessary.
- As with any companion animal, properly caring for a rabbit requires a pet parent’s daily commitment, time and attention; PETCO recommends that an adult be the primary caretaker for rabbits.
To learn more about PETCO or the PETCO Foundation, visit PETCO.com. For the latest news on anything and everything PETCO - including a video about this news announcement, visit the company’s blog at PETCOnews.com.
Take them Ho-Ho-Home for the Holidays!
November 27, 2008
Tis the season to flex our adoption muscle and save the lives of millions of pets!
While it wasn’t too long ago that holiday adoptions were considered verboten, nowadays shelters that shut down adoptions for the holiday are few and far between. The overblown fear that holiday adoptions equal impulse gifts that will be given up soon after the holiday decorations are taken down has been replaced by the knowledge that the risk of an animal dying in a shelter is far greater (and far worse) than being returned to the shelter in a few weeks.
Rather than reading endless stories of the “dangers” of bringing pets home for the holidays, the world is now filled with news stories of holiday adoption promotions, reduced fees to encourage lifesaving and support for new adopters rather than harsh criticism.
Likewise the myth of holiday stress being unbearable for pets and therefore a reason not to adopt (and let them die?) is shattered as well. What could be more stressful than being a social creature alone in a cage with the potential of real-actual death hanging over your head? Surely not sparkly lights on a Christmas tree. That’s right. People have actually tried to argue in the past that sparkly tree lights were more stressful than being in a cage in a shelter or worse, the stress of being killed. Go figure.
As Nathan Winograd recently wrote on the No Kill Blog:
“A kitten or puppy under the tree in December would end up in the shelter in January” was the dogma of the times and many shelters across the country actually refused to adopt out animals during this time of year. Taken to its logical conclusion, the argument is nothing more than “shelters should not do holiday adoptions because the animals may end up back at the shelter.” This, the thinking goes, is bad because shelters are bad places where animals are killed. The problem should be immediately obvious: the animals are already in the shelter! Stopping adoptions which would get them out of the shelter because they might end up back in it was bad enough. But not adopting them out ensures that the harm they claim to fear is all but assured—the animals will be killed, exacerbating shelter death rates.
So what is going on this year? How about the Mayor’s Alliance for Animals in New York City promoting holiday pet adoptions as “A Gift That Keeps on Giving”. And rather than placating the diehard, old-school animal welfare advocates who still feel a cringe of pain when holiday adoptions are mentioned the Alliance’s press release boldly proclaims the lifesaving goals that they hope to achieve as a united group:
“By combining the dedication and passion of the remarkable shelters, rescue groups and volunteers that comprise the Mayor’s Alliance with the inspiring and successful Iams Home 4 the Holidays program, we hope that more New Yorkers will open their hearts and homes to a new furry family member, bringing joy this holiday season and for years to come,” said Jane Hoffman, president of the Mayor’s Alliance for NYC’s Animals.
Go Jane!
Our own holiday adoption promotion “Take them Ho-Ho-Home for the Holidays” kicks off with the start of the international Home 4 the Holidays program and is highlighted after Thanksgiving with our Black Friday Adoption Event where any animal with black hair - even just one - qualifies for discounted pricing. People who adopt all black (or mostly black) cats get a special gift pack and the event lasts for around ten days.
Other shelters are staying open later than usual to make adoption easier, offering free or reduced adoption prices, special bonus gifts with adoptions, appearances by Santa Claus and more.
In his recent blog on holiday adoptions, Nathan wrote about a holiday adoption idea that … actually brought tears to my eyes and I hope it brings you the same sense of hope and joy:
During my own tenure as a shelter director, not only was our agency at the local mall every day during the month of December adopting out animals, we had Santa Claus personally deliver the new pet to the home. One of our volunteer Santa Clauses sent me this e-mail on his first encounter:
I came to the house at the appointed time and knocked on the door. The parents were ready with their video camera and I could hear them inside telling their daughter to ask who it is. She did, and I replied “ho, ho, ho.” I heard what sounded like a gasp. I then heard the mom say, “go ahead and open it, sweetie.” A little girl opened the door and when she saw me her jaw just about hit the ground. I came in with an adoption box and sat down and asked her what she wanted for Christmas. She said she wanted a kitty cat. I told her to open the box. She turned back to her parents, who told her it was ok. She did and out popped the cat. She sat their stunned for a second, and then started clapping and jumping up and down. I had to look away because tears were welling in my eyes, but I looked at the parents and they were both crying also. I said Merry Christmas from the Tompkins County SPCA. It is a memory all of us will cherish forever. Thank you for letting me be a part of this.
I believe in thoughtful adoption screening. But as a movement, we have to stop focusing our policies under the false premise that the public can’t be trusted, that the animals are better off dead than in the homes of those who believe that there is no better display of holiday spirit than to open their home to an animal in need. Because if there is a central lesson in the No Kill philosophy, it is that there is enough love and compassion in every community to overcome the irresponsibility of the few.
Happy holidays to all and thank you!
Doing it Wrong in Kentucky but then…
November 25, 2008
Everyone seems to have seen one at least once. It was the shelter that was so blatantly DOING IT WRONG that you question their motives and mission. While organizations like PeTA emphasize high-profile examples (of shelters who have labelled themselves as No Kill) to disparage No Kill shelters in particular, the rest of us know that bad shelters come in all shapes and all types. And bad actions - actions that sometimes even cross the barrier of common sense - are not exclusive to any group.
Many shelters (and even No Kill advocates) fall into the trap of focusing on the barriers to success. Whether it is too little money or too many animals … or an imperfect facility … or a particular population … there’s always a difficulty. These challenges though, are quite universal and it is our job … our mission … to rise above them in our efforts to save animal lives.
Let’s start with a shelter that is just so neglected that the animals are suffering because of it.
A video posted to YouTube in early 2008 exposes some seriously deficient conditions in a Kentucky shelter. Feces filled cages, insects both dead and alive are some of the conditions that surely resulted in a horrific odor. Check out the video below to see the “before” video:
Do they need more money? Absolutely.
Do they need a new facility? Damn right they do.
But are those the barriers to making improvements and providing better care for the animals? Absolutely NOT.
Three weeks later the same shelter has had a major makeover. Insects and feces are cleaned up and it appears that the entire places has been given a fresh coat of paint! Of course there is still tremendous room for improvement but we all hope the for the animal’s sake they keep on DOIN IT RIGHT!
Which shelter would you donate to?
Which shelter would you volunteer to assist?
If you can’t relate to this video, if you think that your shelter has achieved all that it can I urge you to step back and examine your organization with a critical eye. Imagine that you are a novice, a customer, a reporter and inspect every nook and cranny. Try having a friend or relative use your services and give some feedback on your organization’s customer service or adoption process.
I firmly believe that we all can do better. There are so many changes that we can make that will overcome (or sidestep) the barriers to affect improvements in lifesaving. Very often an open mind combined with dedication, sheer will and effort can affect major changes for animals.
Animal Sheltering: Doing it Wrong
November 22, 2008
Your doing it wrong (ur doin it wrong) is probably my favorite LOL Cats caption (capshun!). It popped into my head this week when I read about Roger Booth and Dallas, Texas animal control.
Roger Booth made headlines this week when, not having the $132 fee to reclaim his pet cat, he left only to come back to the shelter weilding a bat and a carrier and took his cat back.
You might think “ur doin it wrong” applies to Roger, which it definitely does to an extent but I have to wonder where the priorities are for the shelter? For many years we have blamed the public for the killing of animals in shelters and this belief has become so ingrained that it has painted a picture of all pet owners as unworthy even when the infraction that lands their pet is as simple as being loose.
Roger knew clearly that the shelter where his cat had ended up was a deadly place to be:
“I didn’t want to go to jail, but I didn’t want my cat to die, either. I took the chance because I didn’t want him to die for ridiculously high prices.”
Roger had a clear, preconceived notion about this shelter. He firmly believed that the safe return of his cat was not a priority of this shelter’s staff.
When I first started working at an urban animal control shelter it was obvious to me as well that safe return of animals to their homes was not a priority. The hours that a person could reclaim a lost pet were hopelessly set in the middle of the day and anyone arriving after 4pm would just have to come back the next day despite the fact that shelter staff manned the front window until midnight.
Can you imagine arriving at the shelter knowing your pet is there and being told that reclaims aren’t done after four pm? Worse yet if you came on the evening before a holiday you would have to wait until the day AFTER the holiday before you could take your pet home?
Getting back to Roger and his cat…
Now I know that there are those of you who are thinking that, well if Roger can’t afford $132, he shouldn’t be owning a cat. That is definitely one of the mantras of the animal welfare movement. Let me clue you in on the fact that Roger is suffering from stage IV prostate cancer. His money is currently stretched by hefty medical bills.
The working poor, the non-working persons on fixed income, the disabled, the elderly … these are people who need assistance not hinderance to reclaim or keep their pet. A compassionate animal services organization can still have fees and recognize that fact. Dallas even offers free pet sterilization for people in need! While one city service is providing aid - the other is turning a blind eye.
I bet I couldn’t pry your pets from your hands if you fell on hard times… especially if there was an easy option to assist you in keeping them such as reducing or waiving a reclaim fee.
Let me also point out that his cat was wearing tags with his phone number engraved but yet he received no phone calls about the whereabouts of his cat. Isn’t that what we ask shelters to do so that we can reunite lost pets? Isn’t it shelters who send that message?
But even before the information of his medical condition was made public, the response from people hearing of his plight was an outpouring of offers to pay the fee for him. After learning that the fees were paid by a donor he was grateful and relieved.
“Thank you very much. Look at this face. How could you put a needle in him and kill him?”
To me this is clear evidence of the compassion and support the shelter has yet to tap into. This incident has only continued the impression of animal control as a negative force in the community. It also begs the question, what does this mean for good pet owners who loose their animals when an animal control shelter neglects its role of reuniting lost pets in favor of an enforcement model lacking in compassion?
To me that’s gets a definite: ur doin it wrong.
A Slow News Week?
November 17, 2008
It seems that the other authors here are as busy as I have been!
I wanted to share the Web site of Fix San Francisco, operated by some people who are working to bring more scrutiny by citizens and by the SF Animal Welfare Commission to the public and private agencies and rescue organizations working in the City and County of San Francisco, CA.
The URL is FixSanFrancisco.org.
Discounted Adoption Fees - Who’s Doing It and Why?
November 3, 2008
Variable and discount adoption fees are becoming pretty widespread. A quick search to find out what people are doing around the country comes up with a good assortment of ideas. Here’s a few and if you haven’t read the Animal Sheltering Magazine article, you’ll find some more ideas there:
During the busiest time of the year, when shelters are overwhelmed with animals discounted adoption rates can help keep euthanasia rates from skyrocketing as in San Diego’s three month period of free adoptions for selected animals. While puppies and kittens tend to draw most of the attention, this additional incentive is offered for those who would consider an older pet:
San Diego County, California, May 30, 2008
Due to a seasonal influx of animals in the County’s three animal shelters, the Department of Animal Services will waive all adoption fees, beginning this Saturday, May 31 through Aug. 30, for cats 6 months and older, and all dogs 5 years and over, County Animal Services Director Dawn Danielson announced today.
In addition, the adoption fee for any cat or dog that has been at the shelter for 30 days will also be waived.
For some of the most difficult animals to adopt, whether for age or in this case color, discount incentives (and bonus - free gifts) can help get those hard to move animals in motion:
Idaho Humane Society, Idaho, November 12, 2008
The Idaho Humane Society has reduced adoption fees for black dogs through the end of next week in the hopes of finding homes for dogs that are often overlooked. Those who adopt the first 25 dogs will receive a free Boise State University collar and leash.
The shelter always has a large number of black dogs, which don’t attract the same kind of attention as brown or spotted dogs, according to Dee Fugit, adoption service director at the Idaho Humane Society.
Starting today, dogs that are at least 80 percent black can be adopted for a reduced fee of $40. The fee that includes first vaccinations, spaying or neutering, microchipping. The promotion will run through Sunday, Nov. 2.
Color, age, length of stay, but what about size? When a shelter is facing a problem that is bigger than usual, reduced adoption fees based on weight might be the ticket to empty kennels and less shelter deaths:
Loiusville, Kentucky, October, 2007
In honor of Adopt-a-Dog Month, Metro Animal Services is offering discounts to people interested in providing a good home for bigger pooches.
From Saturday through Nov. 3, dogs 40 pounds and over will be available for adoption for a fee of $40. The regular adoption fee is $135.
In an emergency, reduced fees can help open up space to help new animals or just move others through when adoptions have slowed as in this case at the Helen Woodward Animal Center:
Helen Woodward Animal Center, Rancho Santa Fe, California, October, 2007
The Helen Woodward Animal Center in Rancho Santa Fe is reducing pet adoption fees by 50 percent today through Monday.
The center was evacuated for four days due to the Witch Creek fire, causing a 70 percent drop in cat and dog adoptions last week, spokesman John Van Zante said.
In an emergency crowding situation a Louisiana shelter waived fees entirely:
St. Bernard Parrish, LA, October, 2008
Hoping to put a dent in the growing animal population at the St. Bernard Parish Animal Shelter, the parish will waive adoption fees through the weekend.
Now even if you don’t have any of the above mentioned challenges, how about this curve ball? When the Animal Protective League started to see an increase in the SIZE rather than just the number of cats they waived the fees for Chubby Kitties:
Animal Protective League, Illinois, January 2008
Adoption Fee Waived for Chubby Kitties
We all have a tendency to put on a few extra pounds during the holidays and some of the kitties at Animal Protective League (APL) are no exception. The shelter is waiving the adoption fee for the month of January for approximately 20 cats who are a little rounder around the middle than some of their counterparts.
An animal shelter in New York has decided to waive cat adoption fees for the remainder of 2008:
Animalkind, New York, October, 2008
Animalkind, the non-profit animal rescue organization across from Seventh Street Park on Warren Street, offers free cat adoptions for the remainder of 2008, beginning Friday, October 17.
When we think about a holistic approach to animal sheltering, we want to think about the animals in terms of our entire community. In what is probably my favorite program to waive fees, the City of Bloomington will waive an adoption fee for any family that has lost a pet in a fire:
Bloomington, Indiana, January 2008
Mayor Mark Kruzan announced today a collaboration between the City of Bloomington’s Fire Department and Animal Care and Control Division to waive the adoption fee for families who have lost a pet in a fire.
Now that’s creativity!
Variable Adoption Fees - Life is Priceless, Money is Nothing
November 3, 2008
Submitted By Lynn Orbison:
I think life is priceless. Money is nothing.
In terms of positive reinforcement, money is just another click in the realm of click and treat. It it just paper or metal and really has no value or power except that it can be exchanged for “stuff” that we want. How many of us work for a paycheck? Is it the paycheck we want, or just the financial solvency that a paycheck provides?
Adoptions are sorta the same thing. People pay BIG bucks for a cute purebred puppy. Or, in our neck of the woods there are a few backyard breeders and puppy mills that churn out cute poorly bred mix breed puppies and they STILL get top dollar for them. (That’s why they do it…they’re making money!)
Some rescue groups try to recoup more of their expenses by asking top dollar for their animals.
Some rescue groups have a variable adoption fee based on the animal and the adopter. A cute puppy or a purebred adult go for more, a black, aged pit-rotty-chow mix might be free if there’s a suitable home that’s willing to take it.
Mostly, I think it all depends on what the market will bear. I had some pups that were unsocialized and genetically defective. They were mentally unstable, and we tried to give them away for free, but I swear, every person that came to look at them (mostly because they were free) were the absolute WORST type of home for these particular dogs!
On the other hand, I think asking lots of questions of a potential adopter is good, but I also think that money can’t buy you love and if we’d let go of our need for power and control and just let the dogs choose who they want to live with, things might go better.
I’ve made some mistakes in my life. I’m not perfect, I’m not rich. But I can’t afford to save 50 animals, so unless I find others to adopt some of the ones I have, I need to stop helping! It costs me money to rescue. But it costs animals their lives if I don’t. So I’m pretty motivated to move some dogs into other homes.
It doesn’t cost much to kill them. Local Animal Control will do it for free!
Every day I am reminded of how valuable my time is and how valuable each of my foster dogs are. My favorite quote: “What I do today is important because I am investing a day of my life to it.”
Which came first—the chicken or the egg? Did the animal become valuable before or after you chose it? Neither. The animal has ALWAYS been valuable…you just didn’t recognize it as such until somebody wanted it.
I’m not a religious person, but I bought this refrigerator magnet at a fair a few years back:
“Choose ye this day whom ye will serve:” JOSHUA 24:15
I choose to serve the animals. I am paid back ten-fold on my investment for this choice.
I say the adoption fee should be appropriate to the animal…and if they are all priceless, well, then let’s just muddle through as best we can. Living is good, dying is bad, money is irrelevant. That’s my story and I’m sticking to it!
Better Than Free - Shel’s Rebuttal to Sue
November 2, 2008
Price is a signal, a story, a situational decision that is never absolute. It’s just part of what goes into making a decision, no matter what we’re buying. Seth Godin
I’ve written before about why I think ‘bargain’ rescue pets are a bad idea, but respected rescuer Sue Cosby has put together three essays on why we should not only allow discounts, but where necessary give pets away for free.
Discounted adoption fees can help dramatically boost attention for the shelter and the animals and help sustain higher rates of lifesaving.
I first read about discounted adoption fees when I saw a small story, years ago, about a little shelter. When they were so overcrowded and were facing a mass killing they decided to do “free” cat adoptions for one weekend.
What happened? They had an empty shelter by the end of the weekend. They were shocked and amazed. They never expected that sort of community support. They had never expected that much interest in their animals and they were relieved that the killing was abated for the time being.
What I’ve discovered is that instead of trying to compete with the breeder or pet store, we are often competing just as much with “free” pets from friends and neighbors.
So what could be bad about such amazingly great results in the face of high kill rates? What’s bad, and why I respectfully disagree with Sue’s take on free pets, is that chasing the ‘FTGH’ market not only limits our operations by making every adoption a complete financial loss, but that free pets aren’t very attractive to the majority of the pet owning public.
Do we really think FTGH are underselling us?
People purchase pets for many different reasons, but the type of pet they purchase always comes back to one motivation; their perception of who they think they are.
Most people get a pet free because that’s how they’ve always done it. No amount of pet shop pizazz or purebred promises are going to attract them or change their world view on what pet ownership is about. Pets just aren’t something you pay for.
But here’s the kicker;
Even if you compete directly with these free pet ads and drop your price to $0.00 - you’re still not going to get them to adopt from you. Why? Because you have to see yourself as ’someone who would own a rescue pet’ before you’ll adopt. And that has nothing to do with price and everything to do with perception of self.
You can’t be everything to everyone (or why people buy from rescue groups)
People adopt a rescue because they want to feel good about saving a life. Because the prices are cheaper than pet shops and breeders. Because they’ve had adopted in the past and would like to do so again. Because it’s a trendy thing to do that they can tell their friends about. Because they’ve heard about rescues on the internet and are intrigued. Because their friends have adopted and they’d like to follow suit. And/or because they don’t want to raise a baby pet.
Very, very, very rarely - maybe so rarely as to happen nearly never at all - would the reason be ‘because rescue pets are free’.
So what happens to the ‘pet shop set’ when we give our pets away FTGH?
For every FTGH pet purchaser, there a dozen people who can both afford to pay for their pet and who would never consider a free to good home ad. They might adopt from us if we made them our target, told a story that appealed to their world view. Except the story we’ve chosen to tell is that our pets are free! And what does this potential adopter think?
Free? Only faulty things are free. Or common things. Things that nobody wants. I don’t want a free pet - I want a great pet. I’ll just pay for one thanks…
The story you tell about your pets is everything. These people don’t see themselves as someone who would get a pet for ‘free’. Their perception of what it is to be a pet owner includes ‘good things cost more’.
But it works! Doesn’t it?
Sure, if you have a giant, media-driven campaign promoting your ‘Free Pet Drive’ you’ll likely empty your shelter. But chances are if you had ANY giant media campaign, based on any promotion or open day you’ll see a surge in adoptions.
However, by offering our pets for free, our rescues fail to make any sort of profit on adoptions and see us out of pocket a couple of hundred of dollar each time we do ‘business’ (at least the cost of desexing). And those other pet owners; the ones who would have happily paid your adoption costs should you have told the right story? They’re completely turned off because you’ve not told a story that’s about their perceptions of themselves.
Better than free
We shouldn’t be looking to lower our cost - we should be working to increase our value. And we do that by focusing on the huge ancillary benefits of adopting. We need to tell the story that each and every adopter is a hero. We have to sell our rescues as a resource for pet owners, able to offer a personal appraisal and pet matchmaking service. We’re need to emphasise that our pets come temperament tested, vet checked and with a lifetime returns policy.
Sure, making our story about ‘free’ is much simpler, more immediate and takes much less effort. But if we’re truly interested in growing our industry then we have to do away with the crutch that is ‘the free pet’.
The Animal Sheltering Magazine Article on Adoption Fees
November 2, 2008
In my previous post I mentioned an article in HSUS’ Animal Sheltering Magazine about discounted and free adoption fees. Click below to view the original article. It’s on page 15 of the pdf file (which is page 37 of the magazine). If you’re checking it out be sure to also read the adoption essay on page 8 of the pdf (which is page 30 of the magazine).
http://www.animalsheltering.org/publications/magazine/back_issues/sep_oct07_pp23-46.pdf
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Recent Comments
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